Description Of Work: ★★★★★ July 14, 2017, P.McDuffee, Ocean Isle Beach, NC
"Myrtle Beach TV Repair in Surfside Beach, SC is Awesome! I have a Mitsubishi Diamond series WD-82837 DLP TV and I'm very thankful I was lucky enough to come across this great Repair Shop after an unfortunate incident with another repair shop. Commercial Audio (from Myrtle Beach) ruined my TV after 3 failed attempts to replace a DLP chip and then refused to come back to fix the additional problems their incompetent Tech created during the repair. Myrtle Beach TV Repair fixed my issue in less than 1 hour on a Sunday afternoon and the picture quality is back to where it was brand new. They were very knowledgeable and their Technical Expertise was far Superior to that of Commercial Audio's. I highly recommend this outstanding Repair Shop and it will be the only shop I call for all future electronic repairs. I can't thank them enough for breathing new life into a TV we've enjoyed for the last 8 years. I'm also impressed that they're open 7 days a week. You won't find a better, more responsive and more reasonable Repair Shop so don't even waste your time trying."
5/22/2017 AngiesList Member: Sue E. Services Performed: YES Hire Again: YES Overall = A
Description Of Work: ★★★★★
"They had it done within the hour!!! By the time I arrived home Quality = A
from dropping both tvs off. They were calling me to tell me they were both done Price = A
and I could pick them up. I will never take my Tv repair issues to anyone else. Responsiveness = A
They are awesome!!!!." Punctuality = A
Member Comments: "I needed both big screen tvs fixed. I asked how long it would take to repair
an entire Motherboard and my coaxial output. They said it would be done Professionalism = A
by the end of the day......so I was thinking Pretty good right." Sue E., Conway, SC, May 22, 2017
Description Of Work: ★★★★★ "Great Quality, Customer Service, Wait Time - Came in on Sunday so we could pick up our TV. Very nice people. Know what they are doing. We will go back." Scott L., Myrtle Beach, SC, April 30, 2017.
Description Of Work: ★★★★★ "Quick fix and good price. You just can't find tv repair better then Myrtle Beach TV Repair." Justin D., Myrtle Beach, March 22, 2017.
Description Of Work: ★★★★★ "Great Customer Service, Quality, Wait Time - Everything was great.....we were very happy with the service. We will spread the word." Scott S., Myrtle Beach, February 9, 2017
Description Of Work: ★★★★★ "Best Quality, Excellent Customer Service, No Wait Time, Very friendly. I had their techs come to my home and they repaired my Samsung tv that same day right in my home. Very impressed and grateful, especially with the big game coming this weekend. Good job, Joy!" Best regards, Hugh, Garden City, January 17, 2017
Description Of Work: ★★★★★
"Wait Time, Customer Service, Quality, Other A+ November 1, 2016
Thank you for your service for letting me drop off my BCR without following the guidelines for appointments I appreciate your kindness and would only come here because I know your work is so good" - Patti H, Myrtle Beach
8/23/1016 AngiesList Member: Meredith L. Services Performed: YES Hire Again: YES Overall = A
Description Of Work: ★★★★★
"We needed the coaxial cable port replaced as Price = A the original one had broken off on an otherwise perfectly functioning TV." Quality = A
Responsiveness = A
Member Comments "Prompt and friendly service! We were able to bring the TV in Punctuality = A
right away & they had it done before an hour's time, which is what they quoted. Professionalism=A
The TV worked perfectly after that, which they demonstrated for us before we left so
we didn't have to worry about anything once we got the TV home. They even went
above & beyond by programming the channels for us which they did not have to do,
and gave us an extra connector piece for the cable in order to prevent the same thing
from happening in the future. We also felt that the price was very fair considering the
parts, the repair itself, & their time. We were extremely satisfied customers! Would
definitely use them again without hesitation, & highly recommend them!"
Angieslist Member: Valerie P. Work Completed Date: August 31, 2016 Overall = A
Myrtle Beach, SC Hire Again: Yes Approximate Cost: $150 Price = A
Category: TV Repair Services Performed: Yes Quality = A
Description Of Work: ★★★★★ Share on band of Neighbors: Yes Responsiveness = A
Punctuality = A
Professionalism = A
"This place is AMAZING! I called another place and they totally robbed me but Joy and her team came to my rescue! They told me straight up what was wrong with my Samsung and came to my condo and fixed it the same day I called her. She was nice enough to give me a year warranty on my tv too, just incredible. She also gave me an extra hd cord and remote since I had lost mine. They saved my life with my kids. Thank you so much. She gave me a bunch of cards and I am spreading the word on fb too. Myrtle beach tv repair is the only place I recommend people!"
Angieslist Member: Ronald N. Work Completed Date: June 29, 2015 Overall = A
Murrells Inlet, SC Hire Again: Yes Approximate Cost: $375.00 Price = B Category: TV Repair Services Performed: Yes Quality = A
Description Of Work: ★★★★★ Share on band of Neighbors: Yes Responsiveness = A
“Great, thanks GARY & JOYCE” Punctuality = A Professionalism = A
Angieslist Member: Kathryn P. Review Date: June 27, 2013 Overall = A
Bath, ME Services Performed: Yes Price = A
Work Completed Date: May 01, 2013 Hire Again: Yes Approximate Cost: $350.00 Quality = A
Description Of Work: ★★★★★ Share on Band of Neighbors: Yes Responsiveness = A
Member Comments: ""Replaced lamp in flat screen. Huge 52" flat screen Punctuality = A
with burned out lamp. Joy arrived almost within minutes, popped out the Professionalism = A
lamp, came back with new lamp which she installed then stayed to make
sure all channels programmed correctly. Not only was Joy prompt and efficient but it was such a blessing not to have to load that big TV into the car and drive it somewhere. Great company that I totally recommend."
Angieslist Member: C. Williams Review Date: May 07, 2013 Overall = A
Pawleys island, SC Services Performed: Yes Price = B
Work Completed Date: April 20, 2013 Hire Again: Yes Approximate Cost: $145.00 Quality = A
Description Of Work: ★★★★★ Share on Band of Neighbors: Yes Responsiveness = A
Needed a new remote to clear up picture." Member Comments: Great Professionalism = A
Angieslist Member: Robert D. Review Date: February 25, 2013 Overall = A
Murrells Inlet, SC Services Performed: Yes Price = B
Work Completed Date: Feb 17, 2013 Hire Again: Yes Approximate Cost: $300 Quality = A
Description Of Work: ★★★★★ Responsiveness = A
"MY TV started unconnecting from HDMI mode. At first it would happen once Punctuality = A
or twice a day then quite often. By the time I couldn't stand it anymore it was Professionalism = B
happening every 5 minutes. I called Myrtle beach TV repair on "SUNDAY" afternoon, they were at my house with in the hour. I helped the service person put the TV in his truck. The repair service took the TV to there shop to make repairs and returned it to me the very next day. You can't find servive like that just anywere. I highly recomend this repair service."
Angieslist Member: Robert & Tina S.
Review Date: July 30, 2012 Overall = A
Work Completed Date: July 28, 2012 Hire Again: Yes Approximate Cost: $283.00 Price = A
Description Of Work: ★★★★★ Quality = A
"In home estimate, diagnosis&repair of HD 55" VIZIO wide screeen wall mount TV" Responsiveness = A
Member Comments: "I called to get information after getting no where Punctuality = A
with the manufacturer. I had no clue who to call since there were no Professionalism = A
recommendations locally. I have repaired these TV's myself however my
current job situation is taking all my time so I called around. After such a professional conversation with Myrtle Beach TV Repair I decided they asked the right questions,were very thorough and polite. They called prior to their arrival to let my wife know they would be on time. They had no idea I had any technical knowledge so when they performed the final diagnosis, made the repair then called me at work to let me know what they found and what they did to resolve our issues I was to say the least IMPRESSED! I came home and yes I checked over their work I was even more impressed. They came prepared with the right parts which I may add after changing them myself are not cheap to keep on hand.They displayed extensive knowledge, experience and professionalism and will highly recommend them to anyone in need. My wife who never tips, who previously had the conversation that a 5.00 tip was sufficient proceeded to call me at work asking if it was alright to give them a much larger tip than she would give made me laugh... of course."
AngiesList Member: William A. Services Performed: YES Hire Again: YES
Description Of Work: ★★★★★ Overall = A
"replaced 3 filter modules that control the convergence Price = A
of the colors on the tv ,he was very knowledgeable about what was done he Quality = A
answered all my questions right to the point.said he would be here at 12 Responsiveness = A
oclock got here 3 minutes after12.would recommend him to any one." Punctuality = A
Member Comments: "from start to finish about 45 minutes,out standing." Professionalism = A
★★★★★ "You guys are Great - thank you! My Sony Projection TV had some blue lines bothering me on the screen and once in a while the screen would turn completely blue. I was not in the mood to spend a lot of money on a TV older than 5 years. I was under the impression that a bulb needed to be replaced. We called around to have someone check out our little problem. Myrtle Beach TV Repair was the cheapest and as he turned on the TV he knew right away the problem and it wasn’t the lamp at all – so much for internet research. He not only fixed it, but the cost was MUCH less than what the other shops had quoted me. Jimmy you are the man!" by Anthony W.
★★★★★ "I had called a few repair places yesterday and Myrtle Beach TV was by far lower than most of them. They quoted me a very fair price when I explained my problem over the phone - Excellent To Have - no charge for just an estimate on the phone and even advised me of my possible solutions. The In-Home service was very good for my big screen TV that so that I didn't have to lug it over to some repair shop. The man was on time and scheduled an appointment that day. When he arrived, he quickly diagnosed the problem and explained what he was going to do, before he started with any repair. He first confirmed with me everything was okay as far as price, parts and there was no unexpected charges at the end. After repairs were completed, he set the TV's color until it was just right. I will definitely recommend all my friends and family to Myrtle Beach TV! Fair Pricing, Great Service, at my Home service, and can fix almost anything from all the questions I asked about my other stuff! I was VERY satisfied." by Jim S.
★★★★★ "Repaired within a half hour, and the price was incredible. I chose these folks based on the reviews, but honestly, I thought it might have been too good to be true. Nope! I called at 8 am, the techs arrived in my home at 9, had my 50" Samsung DLP repaired within a half hour, and the price was incredible. Joe, the tech, gave us a primer in how to watch for certain things that might happen, how to maintain it, and the experience was amazing. I took 5-6 of their business cards, and cannot imagine ever calling anyone else. If every repair company in the US was like this one, life would sure be a lot easier. A 5-star rating, plus." by Al W.
★★★★★ "Great prices and the techs have extraordinary product knowledge. My TV blew up after a power surge. I have an older Phillips tube set that weighs a ton. They came to the house, diagnosed the problem, and fixed my set at my house on the spot – the same day I called. It was very interesting to watch the tech and he explained everything to me as he worked. They also wrote a very professional diagnosis letter for my insurance claim and got it to me right away. I recommend their services very highly. Communication over the phone was excellent and the repair work was top notch." by Nicole
★★★★★ "The person answering their phone was very knowledgeable and set up an appointment for the next morning. The repairman arrived on time and quickly went to work, replacing the bad capacitors causing my problem and also finding a small fan which was nearing failure. I found their work to be excellent and their pricing reasonable." by dcharleston
★★★★★ "This is an excellent company. They were very honest and helpful."
"This is an excellent company. They were very honest and helpful. Last year, I replaced the lamp in my Sony TV with one I got online and today it was having the same shut down problems again. I called Myrtle Beach TV Repair to see if they had a lamp in stock, which they did, and they said they would come to my home within the hour to get my tv back up and playing again. They were very responsive. They also told me many things about my tv I had never known. They asked me when was the last time I had the lamp replaced and I said about a year ago. What they recommended, since I had replaced the lamp that should have lasted me three years, is that I let them do a thorough cleaning of my tv, verify that I needed to replace the lamp, check the ballast and color wheel, and check that all my fans were running properly to cool down the new lamp they installed. They said that the number one lamp killer is heat and if I was going through lamps that quickly, I may have either gotten an aftermarket lamp, or I may have a cooling issue that could be corrected if I caught it in time, especially since I had just had a new color wheel installed a few months ago. They said that sometimes people buy lamps off the internet that are aftermarket lamps, especially since I had bought one that only gave me a thirty day warranty. They said that quality lamp companies always give at least a one year warranty. They guaranteed their work with their one year warranty and that made me feel better. They explained that the lamps they get from their manufacturer are certified osram lamps that have a very high quality standard that the manufacturer refuses 40% of the lamps due to lower quality so the price is a little higher for the lamp that will last three times as long as the lesser quality ones. They said there are companies that buy these "reject" lamps and resell them cheaper online, but they never last very long. So they came to my house today, which is Memorial day by the way, and they charged me their normal fee because they said they have the same prices every day of the year. They very quickly had my tv apart, cleaned every inch of the insides of it, told me that my color wheel, ballast and one fan was working good, replaced the second fan that had seized up and stopped working, and installed a new lamp. They did all this within half an hour. I was genuinely impressed with the pair of technicians that came to my home, and I will definitely recommend them to everyone I know. They were professional, clean and respectful of my kids and dogs that kept getting in the way. In fact, when my son kept asking questions, the repairman explained each step of what he was doing and why each part inside my tv functioned like it did. They really made our Memorial day weekend a good memory! Thank you." by Jeff H. May 28, 2012